Terms of service

1. User Agreement

By placing an order or using any part of this website, you represent that you are at least the age of majority in your jurisdiction and that you have the legal capacity to enter into a binding agreement. You agree to provide accurate, current, and complete information when placing an order, including your name, shipping address, billing details, and payment information.

You agree not to use this website for any unlawful or prohibited purpose, including but not limited to:

• Violating any applicable local, national, or international law or regulation.
• Infringing upon or violating our intellectual property rights or the rights of any third party.
• Submitting false, misleading, or fraudulent information.
• Interfering with or disrupting the security, functionality, or operation of the website.
• Attempting to gain unauthorized access to any portion of the website or any systems or networks connected to the website.

We reserve the right to refuse service, cancel orders, or restrict access to the website at our sole discretion, without prior notice, if we believe your conduct violates these Terms or applicable law.

2. Product Information and Availability

We make reasonable efforts to display the colors, sizes, materials, and descriptions of our shirts, skirts, pants, and trousers as accurately as possible. However, we do not warrant that product descriptions, images, or other content on the website are accurate, complete, reliable, current, or error-free. Actual product colors may vary depending on your device display and lighting conditions.

All Products are subject to availability. We reserve the right to limit quantities, discontinue any Product, or modify Product information at any time without notice. If a Product you ordered is unavailable, we may cancel the order and issue a refund for the unavailable item.

3. Pricing and Payment

All prices displayed on the website are in the currency indicated at checkout and are subject to change without notice. Prices do not include applicable taxes, shipping fees, or duties unless expressly stated. You are responsible for any applicable taxes, shipping charges, and import duties associated with your order.

By submitting payment information, you authorize us or our third-party payment processors to charge the total amount of your order. We reserve the right to correct any pricing errors and to cancel orders placed at an incorrect price, even after order confirmation, with a full refund where applicable.

4. Shipping and Delivery

Shipping timelines provided on the website are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, weather, or other events beyond our reasonable control. Title and risk of loss for Products pass to you upon our delivery to the carrier, unless otherwise required by applicable law.

You are responsible for providing a correct and complete shipping address. We are not liable for orders delivered to an incorrect address provided by you or for packages returned to us as undeliverable.

5. Refund Policy

We want you to be satisfied with your purchase. If you are not satisfied with a Product, you may request a return or refund in accordance with the following conditions:

• Return Window: You must contact us at [email protected] within 14 days of receiving your order to initiate a return request.
• Condition of Items: Products must be unworn, unwashed, undamaged, and returned in their original packaging with all tags attached. Shirts, skirts, pants, and trousers that show signs of wear, alteration, or damage may not be eligible for a refund.
• Non-Returnable Items: Final sale items, intimate apparel, and customized or personalized Products are not eligible for return or refund unless they arrive defective or damaged.
• Return Authorization: You must obtain a return authorization from us before shipping any Product back. Returns sent without prior authorization may be refused.
• Refund Method: Approved refunds will be issued to the original payment method within a reasonable period after we receive and inspect the returned Product. Shipping fees and any applicable duties or taxes are non-refundable unless the return is due to our error or a defective Product.
• Defective or Incorrect Items: If you receive a defective, damaged, or incorrect Product, please contact us at [email protected] within 7 days of delivery with photos and a description. We will arrange a replacement or refund, including reasonable return shipping costs, as appropriate.

We reserve the right to refuse a refund if the returned Product does not meet the conditions above or if the request is made outside the applicable return window.

6. Intellectual Property Protection

All content on this website, including but not limited to text, graphics, logos, images, product photographs, designs, icons, and software, is the property of Vegaelle or its licensors and is protected by copyright, trademark, and other intellectual property laws. The Vegaelle name, logo, and all related marks are trademarks of Vegaelle.

You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from this website without our prior written consent. You may view and use the website solely for your personal, non-commercial purposes in connection with shopping for our Products.

Any unauthorized use of our intellectual property may result in legal action. If you believe that any content on our website infringes your intellectual property rights, please contact us at [email protected].

7. Limitation of Liability

To the fullest extent permitted by applicable law, Vegaelle and its officers, directors, employees, agents, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of the website or the purchase of any Products, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to these Terms, the website, or any Product shall not exceed the amount you paid to Vegaelle for the Product giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Vegaelle and its officers, directors, employees, agents, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or in any way connected with your violation of these Terms, your misuse of the website, or your violation of any law or the rights of any third party.

9. Modifications to These Terms

We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. Any changes will be effective upon posting on this website. Your continued use of the website or purchase of Products after any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

10. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

11. Contact Information

If you have any questions about these Terms, please contact us at [email protected].